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MATRIX
Metron Matrix
 
 
Retail / Service Management
 
FINANCE LOCAL 
GOVERNMENT		 OUT-
SOURCING		 RETAIL TELECOM UTILITIES
Capacity Planning
Compliance-Managing Risks & Cost
ITIL
Outsourcing
Performance Management
Server Consolidation
Service Management
Virtualization
 
Case Studies
NTL - Measuring and managing quality of customer experience for NTL Interactive TV Users
 
Whitepapers
Slam Dunk, service level agreement management - Adam Grummitt