Support PACS are best for readily scoped projects with a short timescale and limited numbers of servers involved. The costs vary according to the level of support (such as single snapshots or regular return visits) and according to the predefined deliverables (such as performance reporting or capacity planning; the granularity of workload characterization required). The packages typically range from 3 – 10 consultancy days.
Install
Preliminary set up to make sure the basic Athene system is OK.
Enough agents & reports are installed to show the way.
2 days + on-site - depending on size of site, scope of setup etc.
Implement
Site visit post installation to add agents, new platforms etc.
To ensure that a sensible framework is in place.
4 days + on-site - depending on size of site, scope of setup etc.
Refresh
Refresh some months after the installation and implementation.
A formalized check on good practices re profiles, reports, etc.
2 days + on-site a few weeks after initial implementation.
Healthcheck(s)
Single or regular snapshot 4 days (after agreed data capture).
Snapshot summaries of the performance on selected systems.
Graphical reports with explanations of the findings.
ITIL CM audit
To report on an organization’s capacity management activities.
To recommend improvements to activities.
Questionnaire available for formal assessment of process.
DBA Snapshot
Oracle performance reporting using both Athene and scripts.
The emphasis is on Oracle with Performance Analysis.
A number of timed sql scripts as well as the Acquire’d data.
3-5 days+ for analysis of the Oracle & OS Performance.
Server Consolidation
Server consolidation of known machines or rightsizing.
‘Known machines’ i.e. existing machines used by the customer.
5 - 10 days + for analysis, workload definition and modeling.
New hardware
To help justify the cost of an acquisition or upgrade.
Modeling. to predict the expected outcome of the upgrade.
Typically 5 - 7 days +, mostly on-site, with a formal report.
Application Trials
Athene used for profiling new application developments.
Athene can scale to production numbers to assure performance.
5 days + to help setup integration with developers, testing, QA.
