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Effective Capacity Management enables you to:
  • Optimize hardware investment: avoid wasting money on overspending, experience fewer performance crises due to under spending, delay purchases until needed giving you more for your money due to price/performance improvements over time.
  • Spend less time and money firefighting performance crises, endure less downtime and ‘slowtime’ costing the business money, and guarantee a reliable and consistent service level for users.

ITIL® Business Justification Factsheet available here

 ITIL® Business Justification
  Why Do We Need It?
  Proactive Management
  Financial  Returns
  Effective Capacity Management
  CM in Your Organization
  Capacity Management Audit
  Capacity Management Training
  Capacity Management Tools